This accessibility statement describes how the visittampere.fi website complies with the Act on the Provision of Digital Services, the shortcomings in the accessibility of the website and ways to give us feedback on accessibility problems.
The Visit Tampere website contains company-specific information for travellers, which is directly linked to the company’s own website. The accessibility of the website behind the links is the responsibility of the company itself and is described in the company’s own accessibility statement.
The visittampere.fi website largely complies with the AA-level accessibility criteria required by law (WCAG criteria 2.1).
The website is currently being updated and corrective actions are underway. The target schedule for updating the website is spring 2021.
The YouTube channel managed by Visit Tampere contains video content released prior to 23 September 2020 that is not in a fully accessible format. According to law, video content published before 23 September 2020 does not need to be retroactively made accessible or removed.
Visit Tampere’s Photo Bank at www.tampere.pic.fi meets the accessibility criteria. The Photo Bank is constantly updated, so if you notice any issues, please contact Visit Tampere by email visittampere(at)visittampere.fi.
Some images on the website do not have alternative texts available. (WCAG 1.1.1)
Some picture elements are missing a software attribute and identifier that refers to the image. (WCAG 1.1.1, 1.3.1)
Some colour combinations used on the website have insufficient contrast. (WCAG 1.4.3)
Some text formatting deficiencies (WCAG 1.4.4)
There are partial deficiencies in the use of heading levels. (WCAG 2.4.6, 3.3.2)
We are constantly striving to improve the accessibility of the Visittampere.fi web service. If you find any issues that are not mentioned on this page, please report them to us and we will do our best to address them. We usually respond within a week. According to the law, the maximum response time is 14 days.
Please email accessibility feedback to visittampere(at)visittampere.fi.
The Regional State Administrative Agency for Southern Finland monitors the implementation of accessibility requirements. If you are not satisfied with the reply you receive from us or you do not receive a reply within two weeks, you can report the matter to the Regional State Administrative Agency for Southern Finland. The website of the Regional State Administrative Agency for Southern Finland provides detailed information on how to file a complaint and how the matter will be processed.
Regional State Administrative Agency for Southern Finland
Accessibility Oversight Unit
tel. (exchange) 0295 016 000