Skip to content
Visit Tampere
Search the site

Visit Tampere Ltd - Accessibility Clause

  • The accessibility statement applies to service
  • This statement was prepared/updated on 21 February 2021.
  • We have evaluated the accessibility of the service with the help of a third party and utilising the accessibility evaluation tools Wave and AChecker.

Accessibility of the digital service

This accessibility statement describes how the website complies with the Act on the Provision of Digital Services, the shortcomings in the accessibility of the website and ways to give us feedback on accessibility problems.

The Visit Tampere website contains company-specific information for travellers, which is directly linked to the company’s own website. The accessibility of the website behind the links is the responsibility of the company itself and is described in the company’s own accessibility statement.

Accessibility status:

The website largely complies with the AA-level accessibility criteria required by law (WCAG criteria 2.1).

The website is currently being updated and corrective actions are underway. The target schedule for updating the website is spring 2021.

The YouTube channel managed by Visit Tampere contains video content released prior to 23 September 2020 that is not in a fully accessible format. According to law, video content published before 23 September 2020 does not need to be retroactively made accessible or removed.

Visit Tampere’s Photo Bank at meets the accessibility criteria. The Photo Bank is constantly updated, so if you notice any issues, please contact Visit Tampere by email visittampere(at)

Non-accessible content (according to the WCAG criteria):

Some images on the website do not have alternative texts available. (WCAG 1.1.1)

Some picture elements are missing a software attribute and identifier that refers to the image. (WCAG 1.1.1, 1.3.1)

Some colour combinations used on the website have insufficient contrast. (WCAG 1.4.3)

Some text formatting deficiencies (WCAG 1.4.4)

There are partial deficiencies in the use of heading levels. (WCAG 2.4.6, 3.3.2)

Have you noticed any accessibility issues with our website?

We are constantly striving to improve the accessibility of the web service. If you find any issues that are not mentioned on this page, please report them to us and we will do our best to address them. We usually respond within a week. According to the law, the maximum response time is 14 days.

Please email accessibility feedback to visittampere(at)

Supervisory authority

The Regional State Administrative Agency for Southern Finland monitors the implementation of accessibility requirements. If you are not satisfied with the reply you receive from us or you do not receive a reply within two weeks, you can report the matter to the Regional State Administrative Agency for Southern Finland. The website of the Regional State Administrative Agency for Southern Finland provides detailed information on how to file a complaint and how the matter will be processed.

Regional State Administrative Agency for Southern Finland

Accessibility Oversight Unit
tel. (exchange) 0295 016 000