This accessibility statement applies to the service https://www.visittampere.fi/en.
Accessibility of digital services
This accessibility statement explains how the visittampere.fi website complies with the Act on the Provision of Digital Services, what accessibility issues the site has, and how you can provide us with feedback on accessibility issues.
The Visit Tampere website features business-specific information aimed at tourists, with links leading directly to each business’s own website. The businesses themselves are responsible for the accessibility of the websites linked to from Visit Tampere, and accessibility is described in each business’s own accessibility statement.
State of accessibility
The Visittampere.fi website largely meets the AA and A level accessibility criteria required by law (WCAG 2.2).
The YouTube channel managed by Visit Tampere contains video content published before 23 September 2020 that is not in a fully accessible format. Under the law, video content published before 23 September 2020 does not need to be made accessible retrospectively or removed.
The Visit Tampere image bank at www.tampere.pic.fi complies with accessibility criteria. The image bank is updated on an ongoing basis, so if you notice any issues, please contact Visit Tampere by email at visittampere(at)visittampere.fi
Content that is not accessible (in accordance with the WCAG guidelines)
Alternative text is not available for some of the images on the website. (WCAG 1.1.1)
There are some shortcomings in the use of heading levels. (WCAG 2.4.6, 3.3.2)
Did you notice any accessibility issues on our website?
We are constantly striving to improve the accessibility of the visitampere.fi website. If you encounter any issues not described on this page, please let us know and we will do our best to rectify them.
We usually respond within a week. The statutory response time is a maximum of 14 days.
Please send your accessibility feedback by email to visittampere(at)visittampere.fi
Supervisory authority
The Digital Accessibility Supervision Unit at the Finnish Transport and Communications Agency (Traficom) monitors compliance with accessibility requirements.
If you are not satisfied with the response you have received from us, or if you do not receive a response at all within two weeks, you can submit a complaint to Traficom. Traficom’s website provides detailed information on how to make a complaint and how it will be handled.
Finnish Transport and Communications Agency Traficom
Digital Accessibility Supervision Unit
www.webaccessibility.fi
saavutettavuus@traficom.fi
telephone switchboard 029 534 5000
